YOUR RETURN REGISTRATION

They all fit perfectly, but this one doesn't?

It is particularly important to us that all our heroes receive perfectly fitting items. However, if something doesn't quite fit, no problem! Sometimes it just doesn't fit - we understand that. We want to make sure that you are completely satisfied.

If you have a customer account:

Please enter your order number and the email address you used to place your order in the fields below to create a return and receive your return form and label. You will find your order number either in your order confirmation or on your invoice under ‘Your order no.’. To ensure that your return is processed as quickly as possible, it is essential that you enclose your return label.

If you do not have a customer account:

If you have placed a guest order, please contact our customer service to register the return. Please contact us at [email protected] or by telephone on +49 (0) 8751 / 8625 889.

We also offer you personalised advice so that you can find exactly the right item for you next time. Simply use our service and let our experts advise you. Together we are guaranteed to find the item that really suits you perfectly!